Crypto FAQ
Gain deeper crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions to deliver exceptional results.
Your security comes first. At Lampo Bitmark, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations in Italia and undergo regular independent audits. Client funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step tutorials and 24/7 support
- Risk-free demo for practicing with virtual funds
- Automated tools that handle the heavy lifting for you
- Begin small (from just ) and learn as you trade!
Card withdrawals are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Actual processing times may vary based on your bank and verification status.
We generate revenue from premium features and volume-based exchange partnerships, not user fees. There are no hidden fees—you’ll always see the exact transaction amount before confirming.
Yes! Lampo Bitmark is available in most countries worldwide (98+ and growing). Simply select your country during registration to confirm availability and view local payment methods. We comply with all local regulations to keep your trading safe and compliant.
- AI-driven recommendations - Receive tailored coin picks aligned with your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for top cryptocurrencies
Our support team is available 24/7 via live chat or email at info@lampo-bitmark.com. For urgent matters, the average response time is under 15 minutes.
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Licensed Service
- Registered with FinCEN, FCA, and CySEC
- Regular audits by third-party firms
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Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where mandated by law
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Your Funds Are Secure
- Bank-grade security (similar to your online banking)
- 95% of assets are held in offline custody (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank Transfers (SEPA, SWIFT - 0% fees)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, and USDT — 0% fee)
- QR code scanning for mobile wallets
Crypto Support
Customer Service & Support
For any inquiries, please contact our partner broker directly. If you don’t yet have an account with one of our trusted brokerage partners, let us know and we’ll help you get set up. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer service team is available 24/7 without interruption. In the unlikely event that immediate assistance isn’t available, rest assured our support specialists will respond to your request as quickly as possible.
